Privacy Policy

At Franklin Lodging and Retreat Centre, transparency in how we collect, use, and disclose your personal information is important to us.

This privacy policy (the “policy”) is intended to inform you about our practices regarding the processing of personal information. We want to inform you of the purposes and methods by which we collect your personal information and how it is stored and used.

If you have any questions regarding this policy or our practices concerning the processing of your personal information, if you wish to receive a copy of your personal data, or if you want your personal data to be deleted, you can reach us at the following contact information:

Personal Information Officer :

Elaine Strang
1965 Chem. Grimshaw Hinchinbrooke, Quebec J0S 1E0, Canada

Our website address is:


When you leave a comment on our website, the data entered in the comment form, as well as your IP address and browser user agent, are collected to help us detect unwanted comments.

Transmission of Personal or Confidential Data and Media

If you upload images to the website, we advise you to avoid uploading images containing GPS coordinates in the EXIF data. Visitors to this website can download and extract location data from these images.


If you are ordering on our site, you will be offered the option to save your name, email address, and address in cookies. This is only to simplify your life so that you do not have to enter this information again if you book another meeting later. These cookies expire after one year.

If you enter personal information to purchase an item, the data will be entered into our system described below to allow us to follow up with you in the days following your request. In the event that no purchase, the data is retained in the same system for an indefinite period, in case you eventually contact us for another purchase.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, install third-party tracking tools, or track your interactions with embedded content if you have an account and are logged in to their website.

With Whom Do We Share Your Data?

We do not share any data with any partners, providers, or others unless we open an account for you with your acceptance.

Where Are Your Data Stored?

We do not retain any PHI (such as social security numbers, health insurance numbers, or credit card numbers), and we encourage our customers never to transmit such data to us. When paying Franklin Lodging and Retreat Centre checkout, your credit card or banking data will temporarily be present on the secure PayPal or Stripe website but never in our environment. As it is often required to have access to it while you are a customer with Franklin Lodging and Retreat Centre.

Other data of our customers are stored by Franklin Lodging and Retreat Centre with our reliable sources, we store our data on encrypted servers.

How Long Are Your Data Retained?

As we aim to retain our customers for the long term, data is retained indefinitely. This allows us to provide quick support when requested by our customers. However, this data is stored in our secure solutions.

What Are Your Rights Regarding Your Data?

If you contact us at, you can request a file containing all the personal data we have about you, including the data you have provided to us. You can also request the deletion of personal data about you. This does not include data kept for administrative, legal, or security reasons.